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Assertiveness at Work: A Practical Guide to Handling Awkward Situations, by Ken Back
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"Assertiveness at Work" tackles the realities of modern business life the uncomfortable situations that can arise with flatter structures, tough workloads, demanding hours, and the need to exert influence across traditional boundaries. In these situations, successful people need assertiveness in order to achieve their goals. Whether you are a line manager, project leader, specialist, or key member of a team, this book gives practical guidance for developing your own natural assertiveness to benefit both yourself and your organisation. About the Authors Ken and Kate Back have specialised in assertiveness training for more than twenty years. In this practical book, Ken and Kate have brought together their experiences in training thousands of people to be more assertive at work. In addition to books, they have written many articles, advised on and produced videos and appeared on television programmes about assertiveness. They have made a significant contribution to the development and spread of assertiveness training both in the UK and overseas. Ken and Kate can be contacted via their website.
- Sales Rank: #2292872 in Books
- Published on: 2005-11-01
- Original language: English
- Number of items: 1
- Dimensions: 3.58" h x .16" w x 2.40" l, .80 pounds
- Binding: Paperback
- 207 pages
About the Author
Ken and Kate Back are the founders and directors of Ken and Kate Back Limited which specialises in assertiveness training for people at work. They have brought together their extensive training experience to produce videos and articles on assertiveness, and have also appeared on television programmes to promote assertiveness in the workplace.
Most helpful customer reviews
4 of 4 people found the following review helpful.
IT JUST MADE SENSE
By Goodbye
There is a fine balance between assertiveness and agression; this book makes the difference clear.
It also demonstrates that much of how we react is either too meek or too agressive.
I have used the techniques to excellent effect in work and in my social life.
I recommend this book to anyone wanting to operate effectively in any situation.
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